• Sea view
  • Garden
  • Swimming Pool
  • Free WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Novotel Citygate features spacious accommodation a short walk from Tung Chung MTR and Ngong Ping 360. The 4-star hotel offers free shuttle services to Hong Kong International Airport. Novotel Citygate Hong Kong provides easy access to local attractions like the Giant Buddha, AsiaWorld-Expo, Hong Kong Disneyland and Cathay Pacific City. Citygate Outlets are just about 300 metres away. All rooms are elegantly decorated and come with flat-screen cable TV. Views of the sea or swimming pool can be enjoyed from guestrooms. A hairdryer, ironing facilities and bathrobes are included. Facilities at Citygate Novotel include a well-equipped 24-hour gym, an outdoor swimming pool and a public bath. Guests can relax on the lounge chairs located around the swimming pool. Beautiful gardens decorate the hotel. Essence Restaurant features a large international buffet, while Olea serves Mediterranean dishes. The lobby bar provides live entertainment and sports events screenings. Novotel Citygate Hong Kong is reducing the reliance on single-use plastics in their toiletries. there is no live entertainment in the Bar

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Continental, Vegetarian, Gluten-free, American, Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.1
Cleanliness
8.5
Comfort
8.5
Value for money
7.9
Location
8.9
Free WiFi
9.0
Select topics to read reviews:

See what guests loved the most:

  • Chuan
    Brunei Darussalam Brunei Darussalam
    It’s a great location. Easy to excess to the train station ,shopping mall and food stores. The location makes it easier for those doing business because to how convenient it was for individuals.
  • Sharon
    Netherlands Netherlands
    Good service by the staff! Very kind! Room was great, good bed! Big bathroom😁 You go up to the mall from the hotel by escalator which is excellent. Breakfast is excellent and a lot of choice 😁
  • Ross
    Australia Australia
    The place was rather empty , which was sad. The Italian restaurant was not operating regularly probably due to low guest numbers. Staff very friendly

Hotel surroundings

Restaurants
2 restaurants on site

  • Essence
    • Cuisine
      International
    • Ambiance
      Family friendly
  • Olea
    • Cuisine
      Italian • Mediterranean

Facilities of Novotel Citygate Hong Kong
Great facilities! Review score, 8.1

Most popular facilities
  • Pool - outdoor (kids)
  • Free WiFi
  • Airport shuttle (free)
  • Non-smoking rooms
  • Fitness centre
  • Private parking
  • 2 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • Mountain view
  • Pool view
  • Sea view
Outdoors
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Fold-up bed
  • Clothes rack
Activities
  • Happy hour
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs HK$ 250 per day.
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
    Additional charge
General
  • Shuttle service
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Laptop safe
  • Interconnected room(s) available
  • Carpeted
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Pool - outdoor (kids)
  • Seasonal
  • Suitable for kids
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Fitness centre
Languages spoken
  • English
  • Chinese

House rules

Novotel Citygate Hong Kong takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of HKD 800 is required on arrival. That's about GBP 80. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
HK$ 550 per child, per night
Cot upon request
HK$ 0 per child, per night
3+ years
Extra bed upon request
HK$ 550 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB American Express Cash Novotel Citygate Hong Kong accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that name changes or other amendments are strictly not allowed for non-refundable bookings.

Please note that a free shuttle service is provided to and from the airport (06:00 - 23:40) at 20-minute intervals. Please proceed to Terminal 1, Car Park 1 area, bays 11-14 for pickup.

Guests are kindly requested to book with their name and credit card holder name in Pinyin. Credit card holder details must match the guest ID presented to hotel staff upon check-in. In case of third party payment, please contact the hotel for details.

For Breakfast & Dinner offer additional charge is required for a child dinner.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of HK$ 800 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Novotel Citygate Hong Kong

  • Novotel Citygate Hong Kong offers the following activities / services (charges may apply):

    • Fitness centre
    • Cycling
    • Hiking
    • Happy hour
    • Fitness/spa locker rooms
    • Fitness
    • Swimming Pool

  • Guests staying at Novotel Citygate Hong Kong can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • American
    • Buffet

  • Room options at Novotel Citygate Hong Kong include:

    • Double
    • Twin
    • Suite

  • Check-in at Novotel Citygate Hong Kong is from 14:00, and check-out is until 12:00.

  • Novotel Citygate Hong Kong has 2 restaurants:

    • Olea
    • Essence

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Novotel Citygate Hong Kong is 13.7 miles from the centre of Hong Kong. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Novotel Citygate Hong Kong may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Novotel Citygate Hong Kong is popular with guests booking family stays.