Upon arrival all guests (Including Children) must present a valid original passport or Emirates I.D. card to be registered.

Please note that only registered guests may access the guest floors. Any visitor to your room must also be registered at the front desk and provide appropriate identification as per U.A.E. law.

The Hotel accepts all major credit cards. Any credit card used for either pre payment or charges on site must be in the name of the guest and the same card must be presented for verification upon check in. Under no circumstances will the hotel honour any past (prepayments, deposits etc.) or future payments without the presentation of the credit card and the cardholder's authorization. The hotel reserves the right to reject the booking due to non compliance of these requirements.

The hotel requires a guarantee for any charges that you may incur during your stay, including the mandatory AED 20 per bedroom per day Tourism Dirham Fee. A valid credit card in your name may be presented and we will pre authorize an amount to cover your charges. Should your billing surpass this amount during your stay we will require an additional authorized amount. Only upon check out will we actually debit and charge your credit card for the actual amount of your bill. After departure, any unused pre authorized amount will be released by the hotel.

Room availability and rates are for individual bookings only. Booking above 7 rooms will not be accepted as they will be considered a group. Therefore please contact Pullman Dubai Jumeirah Lakes Towers directly for any group inquiries.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.